AC Adapter (included)

This connects to the DC input on the rear panel of Sumo 19.

Updating AtomOS (Firmware)

From time to time we will issue software updates for your Sumo19. To update the firmware (that’s the software that runs inside your Sumo19), there is a simple procedure you have to follow.

• Go to atomos.com/support

• Locate and download the firmware upgrade

1. Extract the file FW from the firmware zip file.
2. Copy FW onto a drive in a Master Caddy.
   1. Atomos recommends you use a freshly formatted known good
   2. Always format your drives in the The Sumo19 formats the drive for optimal performance for Video.
   3. Ensure that the firmware update file is on the root of the drive, and not in a folder on the
3. Put 2 freshly charged batteries on your Sumo19 or connect to mains It is very important that your Sumo19 does not lose power during a firmware upgrade.
4. Power down your
5. Insert the Master Caddy with the FW file.
6. Power up your Sumo19 with a short press of the Power
7. Watch the screen. The Atomos logo will appear, and then be replaced with a Please Wait logo and after a few seconds the firmware upgrade will
8. The firmware upgrade will take up to a few
9. When the firmware upgrade is finished, the Sumo19 will:
   1. Delete FW from the drive.
   2. Power itself down.
10. Turn on your Sumo19 again with a short press of the Power Button located on the
11. When the Sumo19 has booted, Press “MENU” and then “Sumo19 Info” and check that the version number is the version

IMPORTANT:ProblemswheninstallingAtomOS

Very occasionally, the firmware update process can go wrong. This might be because of an incomplete or corrupted download.

In the unlikely event of your Sumo19 becoming unresponsive, there is a built-in recovery mechanism.

All you have to do is press and hold the on/off button for 10 seconds. If you do this your Sumo19 will revert to its factory condition, and you will be able to retry the firmware update later (taking due precautions to identify and remove possible reasons for the failure of the previous attempt).

Please ensure your batteries have plenty of charge and that you do not interrupt your Sumo19 while its firmware is upgrading. You will see a progress bar to the lower half of the screen, When it is finished, the Sumo19 will restart and you will be able to use the device as normal. This process can take up to 7 minutes.

Please make sure that the firmware file is not renamed when you computer unpacks the ZIP file. If you have other firmware in the same folder, the file may become renamed to ATOMSUM-2.FW when unzipping and the update will not work.