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Atomos Technical Support

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  • Using Atomos Capture to Cloud with NINJA V/V+

    ATOMOS Capture to Cloud provides a powerful, flexible, and immediate way to share clips from a camera or device to remote team members using services like Frame.io Camera to Cloud (C2C). Using Fra...

  • Using Atomos Capture to Cloud with SHOGUN CONNECT

    ATOMOS Capture to Cloud provides a powerful, flexible, and immediate way to share clips from a camera to remote team members using services like Frame.io Camera to Cloud (C2C).   Using Frame.io Cam...

  • H.265 Target Data Rates

    A quick overview of the target data rates for H.265 recording on Atomos devices in Megabits per second (Mb/s).    10-Bit4:2:2XQ 8-Bit4:2:2XQ 8-Bit4:2:0XQ 10-Bit4:2:2HQ 8-Bit4:2:2HQ 8-Bit4:2:0HQ ...

  • Atomos Cloud Studio & Frame.io Camera to Cloud - Supported Resolutions & Frame Rates

    Resolution Frame Rate(Progressive only) Ninja Shogun Ninja V Shogun Connect Shogun Ultra Ninja Ultra Ninja V+ 4K DCIHero: 4096 x 2160Proxy: 2048 x 1080 23.98 ProRes, DNx ProRes, DNx ...

  • Resetting ATOMOS CONNECT, SHOGUN CONNECT & ZATO CONNECT

    Factory resetting any Atomos CONNECT device that was previously paired with Atomos Cloud Studio will reset the three words used for pairing, as well as resetting the device's network configuration....

  • CAST Desktop App: Switcher

      SWITCHER: This is the main production page where you control the output of your show. Switching between the video, audio, overlays and picture-in-picture sources to stream or record.  The ...

  • Adding Devices to your account

    Think of the Atomos Cloud Studio website as being like the virtual back of the system where you would plug everything in, except here we pair the devices with ACS. The pairing process is simple and...

  • NDI Network configuration

    Your choice of network interface between Ethernet or Wi-Fi can have a significant impact on the quality of your NDI connection. While a wired connection is always going to be better than Wi-Fi, the...

  • Enhancing PiP with Overlays – PSD Template

    When using the PiP (Picture in Picture) feature on ZATO CONNECT, you can use overlay graphics to create a border or add text below, above or next to the PiP image. This can help with branding for y...

  • CAST Desktop App: Input

      INPUT: This is where you configure the input sources, cameras or other devices.   You can view each input in turn by selecting from 1 to 4. PRIMARY INPUT: allows you to select the input f...