FAQ Categories
Frequently asked question section for Atomos support
AtomOS 11
- AtomOS 11.05.00 - Connect and NDI Guide
- Atomos SegmentPro User Guide
- AtomOS 11 upgrade for Ninja V, Ninja V+ and Shogun Connect
- Atomos Cloud Studio - RemoteView
- Activating ProRes RAW in AtomOS 11
- Matching File Names for Cinema & High-End Hybrid Cameras
Atomos Cloud Studio
- ACS 2.0 - SRT and Other Output Set up Configurations
- ACS 2.0 - Live VT Upload File
- ACS 2.0 - Buy Additional Credits
- ACS 2.0 - Plan: Live Production
- ACS 2.0 - Plan: Camera to Cloud
- ACS 2.0 - Plan: All-inclusive
ATOMOS - Cast App
NDI
My Atomos
Streaming & Switching
- AtomX CAST – Working with custom graphic overlays
- AtomX CAST – Using our graphic overlay templates
- AtomX CAST – Granting App Access Permissions in macOS
- AtomX CAST – Skype Setup in macOS
- AtomX CAST – Zoom Setup in macOS
- AtomX CAST – Microsoft Teams Setup in macOS
Power & accessories
- How do I turn the unit on or off?
- What do the LED indicators on the fast charger mean?
- How can I connect to D-Tap or P-Tap battery systems?
- What accessories ship with Atomos monitor-recorders?
- Can I hot swap batteries with the dual battery slots?
- What is battery priority mode?
Setup & connectivity
- Resetting ATOMOS CONNECT, SHOGUN CONNECT & ZATO CONNECT
- C2C, NDI & Live Production – Supported Resolutions & Frame Rates
- What third-party compatible devices or AtomRemote apps can I pair with my ATOMOS CONNECT (for Ninja) or Shogun CONNECT?
- How many third-party compatible devices or AtomRemote apps can I pair with my ATOMOS CONNECT (for NINJA) or SHOGUN CONNECT?
- Atomos Cloud Studio & Atomos Stream - Custom RTMP Compatibility and Setup Guide
- AtomRemote App – Compatible iOS Devices
Audio setup
- NINJA V – Unpowered microphone doesn't pick up any Audio
- Where did Audio tracks 1/2 go to?
- How do I get XLR audio output?
- How do I assign the XLR analogue audio input?
- How do I sync audio and video in recording?
- What are the audio options during playback?
Recording
- Using Atomos Capture to Cloud with NINJA V/V+
- Using Atomos Capture to Cloud with SHOGUN CONNECT
- H.265 Target Data Rates
- Atomos Cloud Studio & Frame.io Camera to Cloud - Supported Resolutions & Frame Rates
- PlayStation 5 – 4K60 HDR Recording Tips & Tricks
- Xbox Series X – 4K60 HDR Recording Tips & Tricks
Monitoring
- How can I add and use 3D LUT's with my Atomos product?
- What do the colors in the False Color scope represent?
- How do I use focus peaking?
- What is the difference between Luma Waveform & RGB Waveform?
- What is Waveform monitoring?
- What is the mounting thread size on the monitor