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Atomos Technical Support

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  • Answers to your NDI questions

    The NDI button is dark grey, why can't I tap it to turn on the transmission? The button is dark because the network is not connected or configured. Check that your device is connected to a Networ...

  • General Tab – Power, Display, Date & Time, About Device

    The General Tab in the ZATO CONNECT's main menu includes four less frequently visited sub-menus. Power, Display, Date & Time, as well as About Device. Power:The Power section provides basic instruc...

  • CAST Desktop App: Color

      COLOR: Here you can configure the color from input to output including matching up your cameras so the images they produce look the same. The images viewed in the App might not appear as e...

  • Control and Intercom: Multiviews ⓘ

    Multiviewers A and B In the Multiviewer selection, you are not adding a device but choosing the source image that is displayed on the corresponding monitor in the control surface app. Tap on any of...

  • Atomos CONNECT 10.90 NDI TX Specification

    This specification outlines the capabilities to be expected from using NDI on Atomos Ninja V/V+ CONNECT and Shogun CONNECT devices running Firmware 10.90.0 or later.   NDI Signal delivery NDI HX2 ...

  • Record Media – Codec, File Name & Media Info

    The Record Media tab acts as the main access point for organization on the ZATO CONNECT. Here, you'll find the Codec, File Name, and Media Info sub-menus. Codec:Codec Format details the codec type ...

  • Control and Intercom: Intercom ⓘ

    Intercom (also known as Talkback) If you need to talk with the other people working on the production, then you will need to add devices that they hear and talk back to you with. This is done with ...

  • Overlay Tab – Add Media, Layout, PiP

    To add Overlay graphics to your program feed, navigate to the Overlay tab in the main menu. Before you start, transfer some PNG graphics onto your SD Card.Note: The maximum resolution for PNG files...

  • Sources: Inputs ⓘ

    There are four tiles representing the four inputs for Audio and Video available for your show. Tapping on one will list the available devices you can add as an audio + video source.   Once added, ...

  • Network Tab – WiFi & Ethernet

    In its factory state, the ZATO CONNECT isn't connected to the Internet. To connect your ZATO to the web, which is required to use any of its CONNECT features like Streaming to YouTube and Co., navi...