International Hardware Limited Warranty

International Hardware Limited Warranty

ATOMOS warrants that:

• The main product, not including the IPS screen, or any external accessories, will be free from defects in materials and workmanship for a period of 1 year from the date of purchase; or 3 years upon completion of product registration within 1 year from the date of purchase at my.atomos.com

• The TFT/LCD, batteries, case and master caddies will be free from defects in materials and workmanship for a period of 1 year from the date of purchase regardless of registration. This warranty is exclusively for the benefit of the original purchaser and is not assignable or transferable.

• If during the warranty period the product is shown to be defective ATOMOS may at its option:

  1. Replace the goods or supply equivalent ones,

  2. Repair the goods,

  3. Pay the cost of replacing the goods or of acquiring equivalent ones and

  4. Paying the cost of having the goods repaired;

The customer must notify ATOMOS of any defect in the goods in writing prior to the expiry of the warranty periods set out above. The customer will   be solely responsible for returning the goods to ATOMOS or its authorized distributor. Upon acceptance of a warranty claim by ATOMOS, where ATOMOS repairs or replaces the goods, it will be responsible for reasonable shipping costs incurred in sending the goods to the Customer, provided that customer is located in a country in which ATOMOS has an authorized distributor or repair center or agent.

Warranty Exclusions

This warranty applies only to defects in workmanship and does not cover defects caused by:

• Neglect;

• Improper or negligent acts or omissions;

• Repairs or attempted repairs;

• Tampering with or modification of the goods;

• Connection to incompatible equipment or power sources;

• Exposure to water or weather;

• Exposure to magnetic fields or corrosive liquids or substances;

• Physical damage

Except as stated in this warranty, ATOMOS, it’s vendors, agents, resellers and distributors disclaim in their entirety all other warranties, express or implied, including without limitation all warranties of merchantability or fitness for a particular purpose. The remedies outlined in this warranty are the exclusive remedy a customer from defective goods, which are subject to the warranty.

ATOMOS does not warrant that the goods will operate in a manner that is error free, or uninterrupted. The goods are not intended to be the primary or only data storage device for data – customers are solely responsible for back up and protection of data.