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Atomos Technical Support

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  • What third-party compatible devices or AtomRemote apps can I pair with my ATOMOS CONNECT (for Ninja) or Shogun CONNECT?

    Due to the newer Bluetooth chipset in the CONNECT range of Atomos products, pairing and connection is currently not possible with ZOOM audio recorders. This issue is being worked on with our partne...

  • H.265 Target Data Rates

    A quick overview of the target data rates for H.265 recording on Atomos devices in Megabits per second (Mb/s).    10-Bit4:2:2XQ 8-Bit4:2:2XQ 8-Bit4:2:0XQ 10-Bit4:2:2HQ 8-Bit4:2:2HQ 8-Bit4:2:0HQ ...

  • Camera Control

    Initially, the Shinobi II supports controlling most of the recently released mirrorless cameras from Canon, Panasonic and Sony, as well as the compact cinema cameras from Z CAM’s E2 series. Later ...

  • Splash Screen – Top Bar & Bottom Row Menus

    After powering on the Shinobi II for the first time, you'll be presented with the No Input screen. This signals that there's currently no input source connected to the Shinobi II. Top Menu Bar You...

  • Firmware Update Instructions

    We recommend always keeping your Shinobi II’s firmware up-to-date, so you receive immediate access to brand-new features and important bug-fixes. Here’s how you can update your Shinobi II: Extrac...

  • Quickstart Guide

    Download the Quickstart Guide from the Attachment section of this article. SHOGUN_ULTRA_QSG_2023_v2.pdf

  • CAST Desktop App: Overlays

      OVERLAYS: This page gives you quick access to upload up to 8 PNG format images for use on-screen image overlay files and configure them to your inputs according to your show's needs.  When...

  • CAST Desktop App: Color

      COLOR: Here you can configure the color from input to output including matching up your cameras so the images they produce look the same. The images viewed in the App might not appear as e...

  • CAST Desktop App: Output

      OUTPUT: Here you can control how the output is delivered for the CAST stream, for monitoring and recording.   CAST: Here you can see your project and stream output frame rate and a...

  • CAST Desktop App: Input

      INPUT: This is where you configure the input sources, cameras or other devices.   You can view each input in turn by selecting from 1 to 4. PRIMARY INPUT: allows you to select the input f...