Atomos Technical Support
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Recent activity by Atomos Technical Support Sort by recent activity-
C2C, NDI & Live Production – Supported Resolutions & Frame Rates
C2C – Hero + Proxy (Frame.io + Sony Ci Media) AtomOS 11 Devices Resolution Proxy + HeroFrame Rate ProxyResolution Ninja/ShogunCodec Options Ninja/Shogun UltraCodec Options 6K5976 x 3...
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Atomos SegmentPro User Guide
About Atomos SegmentPro Atomos SegmentPro is another powerful new tool exclusive to our completely redesigned AtomOS 11 operating system. It allows users to segment/split long recordings into user-...
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AtomOS 11 upgrade for Shogun Connect
A free firmware update v11.02.00 has been made available to download, which will enable existing AtomOS 10 Shogun Connect users to upgrade to all the new exciting features offered by AtomOS 11. Onc...
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Setting up a Live Show
Think of the Atomos Cloud Studio website as being like the virtual back of the system where you would plug everything in, except here once the devices are paired, you will need to add the devices t...
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Atomos Cloud Studio - RemoteView
This article explains how you can begin using RemoteView, setting up on the ACS website and connecting the devices, especially those with Atomos AtomOS 11. Setting up a RemoteView show Before you c...
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Matching File Names for Cinema Cameras
As a Ninja Ultra and AtomOS 11 exclusive, we added the ability to have matching file names when connected to professional cinema cameras via SDI. This allows the Ninja Ultra to use the same file na...
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Activating ProRes RAW in AtomOS 11
Feature Activation in AtomOS 11 remains largely the same, with the only exception being the process of activating ProRes RAW. For this, we've implemented the option to generate a unique RAW ID, tha...
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PlaybackAssist - Scheduled video playback
This menu page enables you to schedule the playback of either a single video or a playlist, within the next 24 hours less one second. Before you set a schedule you will need to have the video or p...
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RecordAssist - Schedule a recording
This menu page enables scheduling a single recording within the next 24 hours. This is ideal for you to record an event when you have a good idea when it will happen, for example, a sporting event...
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NDI 4K TX in Atom OS11
Before you can use NDI TX on your Atomos OS11 device you will need to purchase nd activate the NDI Token from [my.atomos.com](https://my.atomos.com/) Once activated you should follow the proce...