Warranty Policy

1. Standard Warranty

• Every Atomos monitor and monitor-recorder comes with a two-year warranty, provided that the product is registered within three months of purchase. Register your product here.
• Accessories and batteries included with the product are also covered for 1 year.

2. LCD / TFT Screen Warranty

• Covered under a standard 1-year warranty.
  Dead Pixel Policy: Applicable if there are 3 or more dead pixels or 3 or more stuck pixels (red, green, blue, or other colors).

3. Warranty Limitations

• Warranty is valid for the original purchaser only and is not transferable.
• Atomos reserves the right to repair, replace, or refund the product at its discretion.
• The warranty does not cover consequential or incidental damages, including but not limited to data loss, downtime, or business interruption.

4. Warranty Remedy

• If during the warranty period the product is shown to be defective, Atomos may at its option:

• Replace the goods or supply equivalent ones;
• Repair the goods;
• Pay the cost of replacing the goods or of acquiring equivalent ones; or
• Pay the cost of having the goods repaired.

5. Cross-Region Purchases

• Warranty service is valid only in the region of purchase.
• If a product is purchased from an official distributor outside the customer’s home region, warranty service will be provided in the original purchase region only.
• The customer is responsible for all shipping and return costs to and from that region.